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Auto Transport Industry. |
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Car ShippingCar shipping
requires different entities and
different players in the
logistic industry to get the job
done.
Because a single car shipping
company can not service all
cities and states, the job of
car shipping brokers comes into
play.
Car shipping brokers do the
front end of the job by
preparing all the information’s
about customers: as far as the
pick-up and delivery locations,
phone numbers, car make and
model, etc. Along with that car
shipping brokers work the soft
part of the industry by gathering
leads of potential auto shipping
clients either through the
internet or by calling dealers,
from the a car shipping order is placed
with a broker a customer will be
communicating with the broker
until a driver gets assigned to
the customer to ship their car,
once the vehicle is dispatched
(a term used in the car
shipping industry and it means
giving the shipping job to a
certain driver), the driver
information will be forwarded to
the customer, and an estimated
pick up and delivery dates will
be communicated as well.
From that moment the driver will
call the customer and advise
them of his estimated arrival at
the location of the car, once he
is at the pick up location, a
bill of lading is given to the
customer or his agent to sign
after a walk around the car is
done with both parties, and
before the driver picks up the
automobile for shipping.
When the driver gets close to
the drop of location a phone
call will be made to advice the
receiving end of the drop of
time and the same procedure of
the car inspection will be
redone again to insure that the
auto shipping of the customer's
vehicle has gone through with no
damage to the car.
In occasions when a damage
occurs to a certain vehicle,
confusion tends to take place as
to who is responsible for the
damage, and as auto shipping
broker are not required to carry
cargo insurance, and only a
surety bond, the responsibility
falls to the driver, and that
brings us again to the
importance of the bill of lading
and the inspection process that
should take place before the
auto shipping task is performed.
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